Shipping, Return, and Store Policy

We always  treat our customers with respect and fairness. To that end, here are our store policies. Please note, there might be additional policies on individual product pages.

 

Accounts and Orders:

Customer Accounts are required to protect your privacy and have a history of  product purchases for safety and recall purposes.  We will never sell your information to anyone.

Orders are best made through the website with your own account, You will get faster service and delivery. 

If you need help with an order or your account, please contact us

 

Payments:

We Accept Visa, Mastercard, American Express, Apple Pay, Shop Pay, Paypal, and Amazon Pay.

We do not accept Venmo or other "cash" app payments.

 

Shipping & Deliveries:

All orders under $50 are subject to a nominal shipping fee.

Local pickup is available at our store in NJ. Please contact us via Instagram. chat,  or email to arrange a pickup or, possibly, we can drop off a local order. 

We ship with the US Postal Service, first class or priority mail. All packages are tracked, no signatures required.

If your package is damaged or leaking, contact the carrier asap and contact us at support@junkfreemarket.com

 

Returns:

  • Due to the personal nature of skincare & cosmetics, all sales are final
  • Unopened, non-personal products ie: candles and toys, are elegible for exchange for store credit only, within 15 days of sale date. 
  • Other merchandise may be deemed final sale at our discretion.
  • All purchases are made at customers risk, we do not guarantee the effectiveness or results of any product.